Term and Conditions

Formed between you and us:

After placing an order on our standard order form, you will receive an e-mail / Message / WhatsApp from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy Products.

All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail or phone call or WhatsApp message confirms that the Product has been approved and dispatched or in Dispatch process. The order will only be formed when we send you the Dispatch Confirmation. If we cannot accept your order for whatever reason we will inform you of this in writing as soon as practicable and you will not be charged for the Product or any charge applied will be credited back to your account immediately.

The order will relate only to those Products whose dispatch we have confirmed in the Dispatch Confirmation as itemized in product details and we aren’t obligated to include any additional item not listed or we don’t offer.

Availability and delivery:

You confirm by placing an order on our website www.Pleasantblooms.com your acknowledgement that dispatch products might have a slight difference in the flowers or balloons color only then the displayed pictures on the website which doesn’t give our customer the rights to the refund. Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation.

Risk and Title:

The Products will be at your responsibility from the time we deliver the Product to the address you gave us on the order form and by signing on the delivery receipt.
Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.

 Price and Payment:

The price of the Products and our delivery charges will be as quoted on our site, except in cases of obvious error. Delivery fees may vary accordingly to the area where it is delivered to.

Payment for all Products and Services could be  credit or debit card.

Refund Policy:

If you are unhappy with your flowers due to bouquet was damaged during delivery or the bouquet did not arrive on date   we guaranty give option as compensation in next order . And in such incidence, Pleasant Blooms has the right to offer appropriate compensation as long as it can be shown that the bouquet you were charged for was not provided as it should have been, subject to verification and approval by Pleasant Blooms.

Our Liability:

Subject to our refund policy, if we fail to comply with these terms and conditions we shall only be liable to you for the prepaid price of the Products or replacing the damaged product with a new one.

 Intellectual Property Rights:

We are the owner or the licensee of all intellectual property rights in our site, whether registered or unregistered and in the material published on it. These works are
protected by copyright laws and all such rights are reserved.

 Our  terms and conditions:

We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system’s capabilities. You will be subject to the policies and terms and conditions in force at the time that you order Products from us unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you).



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